Transforming with Accenture
Thank you for joining us as part of the Australian Information Industry Association (AIIA) delegation. Please see below additional thought leadership on some of the topics covered, as well as extra case studies for consideration and to share with your teams.
Thought Leadership
Navigating the generative AI revolution in public service
The public sector, like all industries, is being transformed at unprecedented speed by the advent of generative AI, a technology that asks us to revisit processes and reimagine possibilities while already in flight.
To help understand the ground already covered by the public sector, and to reveal the direction of travel for this new technology, we held a series of conversations between senior figures in public service from around the world and Accenture Health & Public Service leadership.
These conversations contributed to an original and robust data set that we shared with a team of human science researchers and from which we derived the insights that inform Pathfinder.
Technology Vision 2025
For 25 years, Accenture has forecast where technology is heading, helping organisations prepare for transformation. This year’s Technology Vision poses a critical question: What happens when Artificial Intelligence (AI) agents can perform most tasks well? Is trust the limit of AI's limitless possibilities?
The technology capability your organisation needs now
Technology is now ranked the #1 most disruptive force today (up from #6 from a few years ago)—largely due to the rapid rise of generative AI. The enormous power of gen AI to reinvent every facet of business is not lost on companies.
However, this gen AI-fuelled, strategic shift towards reinvention has created an enormous need for a digital core: one that amplifies machines, humans and the interaction between the two in new and significant ways.
Work reinvented, workforce reshaped, workers prepared
Gen AI is already showing broad potential to redesign processes across the entire value chain.
The gen AI revolution is different than anything that’s come before it. Anyone can use it to automate or augment basic tasks, but gen AI is already showing much broader potential to reinvent processes across the entire value chain. To scale this groundbreaking technology responsibly so that work improves for everyone, leaders need to lead and learn in new ways. This means setting and guiding a vision for how to reinvent work, reshape the workforce and prepare workers for a gen AI world, while building a resilient culture to navigate continuous waves of change.
CASE STUDIES
about accenture
Every day, the people of Accenture embrace change and create value for all our stakeholders, in every part of the world. We are a global professional services company, with around 734,000 employees including approximately 7,000 in Australia.
Technology is at the core of what we do, and we have a diverse set of services, solutions and assets which augment and complement this - from strategy, operations, digital commerce, and marketing to Industry X, who assist Australian organisations with logistics, automation, supply chain and engineering services.
Some of the key areas our clients ask for help with include building their digital core, optimising their internal operations, reaching their ESG goals, upskilling their workforce and, increasingly, uplifting their productivity through adopting new technologies like Generative AI.
The work we do is complex - we know our clients don’t come to us with their easy projects – and with that complexity comes a responsibility and commitment to deliver outcomes that make a difference to our clients and the communities they serve.
Our public service practice in Australia has more than 1,600 highly skilled people who partner with Federal, State and Local public servants to deliver efficient services to the Australian public. And we have been doing this for the past 30+ years.
